ORDERING

• Catering orders may be placed seven days a week from 6:00 am to 6:00 pm. We kindly ask you to place orders as early as possible. Orders for the following day must be placed by 4:00 pm the day before.

• Please contact us at 917-821-6161 for same day orders. Some items require 24 hours notice, however last minute orders can be accommodated.

• All dinner orders for the same day delivery must be placed by 10:00 am for guaranteed delivery.

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DELIVERIES, SET UP, & PICK UP

• Delivery times are scheduled within a 30-minute window.

• Deliveries are available before and after store hours with special arrangements. Saturday and Sunday services are available with advance notice and a required minimum.

• High-grade disposable plates, plastic cutlery, serving utensils, cups, napkins, wire racks, disposable aluminum pans, and gel flames are provided at no additional cost. Ceramic serving platters and bowls, silver serving cutlery, and chafing dishes are available at an additional cost. Flameless heating equipment is available upon request.

• All catering equipment and non-disposable serving pieces will be picked-up within 24 hours of the event. Any lost or damaged equipment will be charged accordingly.

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FOOD ALLERGIES & DIETARY REQUIREMENTS

We're happy to make arrangements for dietary requests. If you have a food allergy or request for vegan, vegetarian, or gluten-free food items, please let us know.

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CANCELLATIONS

One full business day notice is required to cancel an order. There will be a fee for same day cancellation of orders.

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ADMINISTRATION & DELIVERY FEES

• All orders will incur an administrative fee of 12% which applies to order processing and administrative costs. This fee is not gratuity.

• Delivery fees are based on location, size of order, and order requirements including retrieval of equipment.

 

 

SERVICE STAFFING AND RENTALS

• Professional staffing services can be arranged for an additional cost. A 5-hour minimum is required for staffing services. Please ask for a complete list of wine, beer, and liquor.

• Rentals of tables, linens, china, and flower arrangements can also be provided at an additional cost.

 

 

CERTIFICATE OF INSURANCE

If your office building requires a Certificate of Insurance (COI), please provide a sample of the insurance requirements and we'll provide a COI.

 

 

MENU & PRICING

Menu items are subject to change due to availability. Pricing is subject to change without prior notice.

 

 

PAYMENT

Payments can be made in the form of a credit card, company check, or ACH.